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Posted: Friday, February 9, 2018 2:45 AM

Job Description
Job Summary
As a Customer Retention Specialist you will provide current customers with expertise and education on a wide variety of energy products, helping homeowners to become smart energy consumers. This role is full:time and offers competitive benefits, 35,000 base salary + commission, and has great opportunities for personal and professional growth.
About IGS Energy: Founded in 1989, IGS Energy was one of the first companies to offer a choice to consumers when purchasing their energy. Today, we supply more than one million residential, commercial and industrial customers with natural gas and electricity, helping them to become smart energy consumers. As an advocate for change in the energy industry, we are committed to efforts that will improve the way we manage and consume energy resources. By offering great low rates and multiple product options, were dedicated to meeting the energy needs of today, tomorrow and future generations. When you become a part of our unique family culture, you can expect to be excited to come to work every day, have your voice heard, and make a difference in the lives of customers and colleagues. With the spirit of a startup and more than 450 employees, teamwork and collaboration are key to our companys growth, because you never know where an innovative thought might lead. An exceptional wellness program, an innovative and challenging industry, and opportunities for community engagement are just a few of the reasons that make IGS Energy a great place for a career.
Primary Responsibilities:
:Focus on retention of a current customers by also generating other business opportunities
:Use a consultative selling approach; increase customers awareness of choice as well as competitive advantage over other energy providers; provide potential customer with pricing and effectively close the sale.
:Assure quality and accurate representation of products; represent the company professionally and ensure that potential customers have an exceptional experience.
:Keep detailed records of sales activity via CRM technology on an iPad.
:Develop collaborative working relationships with other sales representatives.
Required Skills:
:Proven understanding of the business, lives the company values and committed to continuous learning and development
:Exceptional interpersonal skills; ability to make a connection with a diverse array of customers over the phone.
:Highly motivated to sell with a desire to succeed
:Customer focused, results oriented
:Time management skills
:Professional demeanor and attire
Minimum Education, Experience and Requirements:
:High school diploma or equivalent.
:Valid Drivers license with a good driving record, a reliable personal vehicle, auto insurance coverage that satisfies the minimum requirement for the state.
Physical Demands:
:While performing the duties of this job, the employee must be able to work outdoors daily with exposure to an outside environment, which includes inclement weather. The employee is regularly required to drive, sit, stand, and walk; use hands to finger and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).
Note: Work hours vary by season. Evenings and some Saturdays required.
Job Type: Full:time
Salary: 35,000.00 /year
Company Description
IGS is a leader in the energy industry advocating for an engaged society seeking positive change in the way customers manage and consume our energy resources. With over 28 years of experience the company provides the following to over one million customers across the country: home protection products (through IGS Energy*); power generation solutions off the grid (through IGS Generation); clean, domestic alternative fueling options (through IGS CNG Services); solar solutions (through IGS Solar) and natural gas/electricity options . The company also has a community investment program called IGS Impact which provides employees ongoin


• Location: Lima/Findlay

• Post ID: 58620917 limaoh is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018